Shipping & Returns
We are currently shipping worldwide.
UK shipping
| Method | Delivery times | Price |
| Orders over £40 | 3-5 business days | FREE |
| Standard | 3-5 business days | £4.00 |
USA & Canada shipping
| Method | Delivery times | Price |
| Express | 3-5 business days | £12.00 |
| Standard | 6-8 business days | £7.00 |
Europe shipping
| Method | Delivery times | Price |
| Standard | 5-7 business days | £8.00 |
Please note: we do not currently ship to: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Lithuania, Luxembourg, Malta, Romania, Slovakia, and Slovenia.
Ireland shipping
| Method | Delivery times | Price |
| Standard | 6-8 business days | £8.00 |
Please note: custom charges may apply.
Channel Islands shipping
| Method | Delivery times | Price |
| Standard | 4-7 business days | £5.00 |
Australia & New Zealand shipping
| Method | Delivery times | Price |
| Standard | 7-10 business days | £15.00 |
All orders are shipped from our warehouse in the United Kingdom.
For orders outside of the UK, you are responsible for any customs payments for deliveries.
Please note that our business days are Monday to Friday (excluding UK public holidays). Delivery times are based on orders placed before 2pm on any given business day. We aim to meet these delivery times, however these are an estimate and are not guaranteed.
During particularly busy periods, orders may take a little longer to get to you.
REHAB Your Hair cannot be held liable for any parcels that are lost or stolen as a result of delivery instructions for the courier.
RETURNS & EXCHANGES
Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. Please contact us at info@rehabyourhair.com
If you are not completely happy with your purchase, please contact us at info@rehabyourhair.com. To return the unused products to us, they must be in their original condition within 14 days of receipt with a proof of purchase. Unfortunately, we cannot issue a refund for products which have been opened, used, damaged by you after receipt or are not in a condition for resale. We reserve the right to refuse returns of any goods that does not meet the above return conditions in our sole discretion.
EXCHANGES
We might be able to offer a replacement product or exchange, for goods you received defective or damaged.
Please contact us by email on info@rehabyourhair.com.
RETURNING GOODS
We regret that we cannot reimburse postage costs, for items delivered or returned.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
REFUND
After contacting us by email, we will refund your product as quickly as possible by sending the money back to your original payment method.
